Privacy Policy

Effective Date: 09 April, 2026

Thrivesyte Consulting Limited (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information across our services:

Website: www.thrivesyte.com
Online Academy: learn.thrivesyte.com (hosted on Skillplate)
Training and academy services (individuals and corporates)
Consulting and advisory services (B2B)

By using our services, you agree to this Privacy Policy.

1. Information Collection

Training Services: Delivered as online self-paced courses, Virtual Instructor-Led Training (VILT), and in-person / face-to-face training. Training may include surveys for learning assessment or research (e.g., emotional intelligence, customer satisfaction).

Consulting Services: B2B advisory engagements, project management, leadership development, and strategic consulting.

2. Personal Data We Collect

A. General Data

Name, email, phone, company, job title

Payment and billing information

Account credentials for online services

B. Training Participants

Progress, assignments, attendance, participation

Corporate client representatives’ data

Survey responses, if collected

C. Consulting Clients

Project scope, engagement details, correspondence

Performance and outcome tracking, if agreed

D. Automatically Collected Data

IP address, browser type, pages visited, session times (“Log Data”)

Cookies and analytics data

3. Lawful Basis and Consent

We collect and process personal data based on consent, contractual necessity, legitimate interest, or legal obligation.

For marketing communications, surveys, or optional services, we require explicit consent, which can be withdrawn anytime.

4. How We Use Your Data

We use personal data to:

Deliver and improve our services

Personalize user experience

Process payments and send receipts/notifications

Conduct surveys and training assessments

Communicate updates, marketing, or offers (opt-out available)

Comply with legal obligations

Monitor engagement and outcomes for consulting projects

5. Cookies and Tracking

We use cookies to:

Save login credentials and site preferences

Provide analytics and measure site performance

Support surveys, forms, email communications, and social plugins

Cookie Consent: When you first visit our website, you will be presented with a cookie consent banner. You may accept all cookies, customize your preferences, or reject non-essential cookies. You can also adjust cookie settings at any time through your browser settings, and opt-out links are provided for analytics and newsletters.

6. Data Sharing

We may share personal information with:

Service Providers: Payment processors, cloud hosting providers, email platforms, analytics providers, and platform support, all bound by confidentiality obligations. This includes Skillplate (skillplate.com), which powers our online academy at learn.thrivesyte.com and processes learner data including course progress, attendance, and assessment results on our behalf under a Data Processing Agreement.

Legal Requirements: Law enforcement, government agencies, or to protect rights and property.

We do not sell your personal information.

7. Data Retention

Data is retained only as long as necessary for service delivery, legal compliance, or reporting.

Comments and survey responses may be anonymized or retained for research and audit purposes.

User accounts can be deleted on request (except where retention is legally required).

8. Data Subject Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data

Correction: Update or correct inaccurate or incomplete data

Deletion: Request deletion of personal data (unless legal obligations apply)

Withdraw Consent: Opt-out of marketing or optional data collection

Portability: Request export of your data in a machine-readable format

Object/Restrict Processing: Object to processing for legitimate interest or restrict processing temporarily

How to Exercise Rights:

Privacy Contact: Data Privacy Officer, Thrivesyte Consulting Limited

Email: info@thrivesyte.com

Response Time: Within 30 days of receiving your request

9. Security Measures

Industry-standard measures: SSL encryption, access controls, data masking

No system is 100% secure; we cannot guarantee absolute security but strive to mitigate all risks

In the event of a confirmed data breach affecting your personal information, we will notify affected users within 72 hours of discovery and comply with all applicable legal requirements

10. Children’s Privacy

No services are offered to anyone under 18

Parents or guardians can request deletion of their child’s data if inadvertently collected

11. Third-Party Services and Embedded Content

Our online academy at learn.thrivesyte.com is powered by Skillplate (skillplate.com). When you enrol in or access academy courses, your data is processed by Skillplate in accordance with their Privacy Policy, available at skillplate.com. We encourage you to review it.

Embedded content and links to other websites may collect data according to their own policies

We are not responsible for third-party privacy practices beyond our contractual agreements with them.

12. International Transfers

Where personal data is processed outside Bangladesh, we ensure adequate safeguards are in place, including contractual protections (e.g., Standard Contractual Clauses), encryption in transit and at rest, and due diligence on third-party processors.

13. Breach Notification

In the event of a data breach affecting personal information, we will notify affected users within 72 hours of discovery.

Notifications will be sent to the email address on file and will include the nature of the breach, data affected, steps we have taken, and recommended actions for affected users.

We will comply with all applicable legal reporting requirements.

14. Compliance With Laws

We comply with constitutional privacy rights and the Cyber Security Ordinance 2025.

We will disclose data if required by law or government authorities..

Our policy anticipates compliance with future Personal Data Protection legislation in Bangladesh

15. Changes to Privacy Policy

Updates are effective upon posting on this page.

For material changes affecting your rights or how we process your data, we will notify you by email at least 14 days before the change takes effect.

Users are encouraged to review the Privacy Policy periodically.

16. Contact Us